Character.ai app “Failed to delete messages”

The Character.ai app is a popular app used by many for their messaging needs. However, users have reported encountering an error while attempting to delete messages, leading the app to display the message “Failed to delete messages”. This unexpected error has caused frustration among users, as it hinders their attempts to maintain a clean and organized inbox.

Fortunately, there is a simple solution to this problem. Upon encountering this error, users can follow a few easy steps to successfully delete their messages without facing any issues.

Firstly, locate the message that you wish to delete and tap on the three dots located next to it. This will open a dropdown menu with a few options, one of which will be “Remove messages”.

After selecting this option, you can then choose the messages that you wish to delete. By default, the app selects all messages, but you can also choose to select only your messages. Once you have made your selection, the app will automatically delete both the selected messages and any response messages that were sent by other characters.

If you are still encountering the “Failed to delete messages” error despite following these steps, do not worry. There may be several reasons why this error is occurring, such as a server issue or an unstable internet connection. To resolve this issue, try updating the app, restarting your phone or utilizing a different Wi-Fi connection. If all fails, waiting a few hours or until the next day may also solve the issue.

Lastly, if none of these solutions work, you can choose to remove your account altogether by going to your profile and tapping “Remove account”.

In conclusion, while encountering errors can be frustrating, the Character.ai app has made it easy to resolve the "Failed to delete messages" error. By following these simple steps and attempting some basic troubleshooting techniques, you can quickly get back to using this platform smoothly and efficiently.