How to cancel a transaction in MoneyGram app?

MoneyGram app is one of the fastest and most reliable ways to transfer money to your family and friends. However, there might be instances where you want to cancel a transaction for various reasons, such as unexpected fees or errors. Don't worry, cancelling a transaction in MoneyGram app is easy and straightforward.

Here is a step-by-step guide on how to cancel a transaction in MoneyGram app, based on an instructional video:

  1. Open the MoneyGram app on your mobile device and log in to your account.
  2. Tap on the "Transfers" button located at the bottom of the screen.
  3. Select the transaction that you want to cancel. For example, you may have encountered an error or received an unexpected notification about fees.
  4. Once you have selected the transaction, tap on the arrow in the top right corner of the screen.
  5. A confirmation message will appear, asking you to confirm the cancellation. Tap on "Cancel" to proceed.
  6. You will receive a message informing you that your transfer information has been cancelled. Your personal information won't be saved, and you can continue to use the app as normal.
  7. If you decide to create a new transaction or a new transfer at a later time, you will need to re-enter all the information again. Make sure to check the details before proceeding to avoid any errors or unexpected fees.

In summary, cancelling a transaction in MoneyGram app is a simple process that can be done in just a few taps. Just select the transaction, tap on the arrow in the top right corner, and confirm the cancellation. It's important to note that cancelling the transaction will delete all information related to it, so make sure to double-check before proceeding. If you have any further questions or concerns, you can always contact MoneyGram's customer support for assistance.

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