How to contact support in Lapse app?

If you are facing any issues or have questions regarding the Lapse app, reaching out to the support team is quite simple. In this article, we will guide you on how to contact support in Lapse app.

To begin with, open the Lapse app and locate the three dots icon positioned at the top left corner of the screen. Tap on these three dots.

Once you tap on the three dots, a menu will appear. Look for the "Contact" option within the help section. Tap on it.

Upon selecting the "Contact" option, a Notion document will be displayed. Scroll down to the bottom of the document, where you will find two contact options.

The first option allows you to submit a bug. If you have encountered a bug or an error within the Lapse app, tapping on "Submit a bug" will take you to a type form. Fill out the necessary details regarding the bug you encountered and submit it.

The second option is to directly email the support team. The email address is hello@labs.com. You can compose an email addressing your concerns or queries and send it to this address.

Please note that while emailing them directly may not guarantee an immediate reply, it is still a means to communicate with the support team. It is advisable to provide as much information as possible to help them understand your issue better.

In conclusion, contacting support in the Lapse app is a straightforward process. By tapping on the three dots, accessing the contact option, and making use of either the bug submission form or the given email address, you can reach out to the support team.