IHSS EVV app requires location - doesn’t work…

The iShareSSU mobile app, designed for check-in and check-out for providers using the IHSS EVV system, has received numerous complaints due to its buggy nature. Released recently, the app has garnered very low ratings from users who have encountered a range of issues. One prominent bug revolves around the app's requirement for location tracking, which is not mandated by federal regulations and has drawn significant criticism. Users have reported that the app prompts them to grant location access but provides no option to enable it. Furthermore, the app does not appear in the list of apps that utilize phone location services, rendering this requirement useless.

Another frustrating aspect of the app is the need to sign in every time it is used, as it automatically logs users out after each session. This repetitive process of entering the password has irked many users and added to the overall dissatisfaction. Additionally, there have been reports of language-related bugs within the app.

Considering the multitude of issues users have encountered, it is evident that the iShareSSU app is riddled with bugs and glitches. This video highlights the fact that many others are facing similar problems and suggests a few potential courses of action. Users can attempt to seek assistance by tapping the app support option and contacting the developers, although success in obtaining a resolution may be uncertain. Alternatively, abandoning the app and reverting to previous methods may be a viable solution in the short term. However, it is also recommended to exercise patience and wait for potential updates and fixes to be released in the coming weeks or months. If the developers fail to address these concerns, it is likely that the app will continue to suffer from its myriad errors.

It is important to note that the issues encountered with the iShareSSU mobile app are not indicative of problems with users' individual devices or Wi-Fi connections. Rather, they stem from a significant number of errors within the app itself. As users navigate these challenges, it is crucial that the developers prioritize troubleshooting, enhancements, and timely updates to rectify the bugs and restore confidence in the application.