Lapse app - can’t receive sms - what to do?

If you're experiencing difficulties in receiving SMS while trying to create an account on the Lapse app, don't worry, you're not alone. Many users have encountered this issue, as highlighted in their support center. The problem appears to stem from server overload during peak hours.

To overcome this hurdle, the Lapse team suggests attempting to sign up in the early morning hours or after midnight. By doing so, you will likely be able to receive the necessary verification code without any hindrance. This simple workaround should help you create your account smoothly.

It's important to note that the Lapse app is currently only available in the United States, Canada, and the United Kingdom. If you are located in any other territory, you would have to wait for the app's release in your region, which is expected to happen within the coming months. Rest assured, as soon as the app becomes available, you will be able to create an account seamlessly.

However, if you are within the aforementioned regions and are still unable to proceed even after following the recommended steps, there are a few additional troubleshooting methods you can try. First, attempt to connect to a different Wi-Fi network or switch your data connection if you are using mobile data. Sometimes, network connectivity issues can disrupt the SMS verification process.

If the problem persists, it is advisable to reach out to the Lapse support team for assistance. You can contact them by sending an email to hello@labs.com. Their dedicated support staff will be more than happy to address any further concerns you may have.

So, if you find yourself unable to create an account on the Lapse app due to SMS-related issues, don't lose hope. Follow the instructions mentioned above, and you'll soon be on your way to enjoying the features and benefits offered by this app.

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