Netflix Failed to play on the selected device 40102 – troubleshooting steps
Usually this error will be accompanied by this text: “Failed to play on selected device 40102”.
Quite often it points to internet connectivity issue.
- Disable VPN service, firewall, proxy. Reset your network settings.
- If you are using Chromecast, make sure it is connected to the same network as Netflix.
- Reconnect your network.
- Restart your Wi-Fi.
- Improve your Wi-Fi connection – try to move closer to modem, remove obstacles.