Videos from Locket aren't displayed in the widget
Recently, a user of the Locket app reported issues with videos not being displayed in the widget. According to a video transcript, the user expressed that they were able to send video updates through the app but for some reason, they were not appearing in the home screen widget.
The user explained that they could only see photos when they held down on the widget. Even though they could send videos, the video updates were not displayed in the home screen widget. The issue seems to be limited to the widget, as the user was able to see the video updates in the app's history.
At this time, it is unclear what might be causing the problem. It could be a bug within the app, or it could be a compatibility issue with the user's device. It's also possible that there are certain settings that need to be adjusted in order for the videos to be displayed correctly.
If you are experiencing a similar issue with Locket, here are some potential solutions to try:
- Update the app - Make sure that you are using the latest version of the app. Check the app store to see if there are any updates available.
- Restart your device - Try restarting your phone or tablet to see if that resolves the issue.
- Clear the app's cache - In some cases, clearing the app's cache can help to resolve issues. Go to your device's settings, then find the Locket app and select "clear cache."
- Contact Locket support - If none of the above solutions work, it may be worth contacting Locket support directly. They may be able to offer additional advice or information about the issue.
If you have any other suggestions or solutions, feel free to leave them in the comments below. In the meantime, we hope that Locket will be able to resolve this issue and ensure that all users are able to enjoy the app's video features.
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