Videos from Locket aren't displayed in the widget
Users of the Locket app have reported an issue with videos not being displayed correctly in the home screen widget, despite being sent through the app's messaging feature. A user, in a video transcript, expressed their concern, stating that when sending video updates through the look at widget, they are not being displayed in the widget on the home screen.
According to the user, when they hold down on the widget, they can only see photos. Video updates can still be sent and are visible in the app's messaging history, but they are not being displayed in the widget, making it difficult for users to view their video updates.
This issue has caused concern among users who rely on the Locket app for its video-sharing feature. The app's developers have yet to respond to the issue or provide any solutions, leaving users to rely on each other for support.
In the meantime, users of the Locket app can try the following suggestions to troubleshoot the issue:
- Restart the app - sometimes a simple restart can solve the issue.
- Clear app cache - clearing the app cache can also help resolve the issue. Users can do this by going to settings, selecting apps or application manager, selecting Locket, and then clearing the cache.
- Update the app - checking for any available updates and updating the app to the latest version can also resolve the issue.
- Contact support - if none of the above suggestions work, users can reach out to the app's support team for further assistance.
Overall, the issue with videos not being displayed in the Locket app's widget is a frustrating one for users but there are ways to resolve it. Hopefully, the app's developers will address this issue soon and provide a more permanent solution.
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