Videos from Locket aren't displayed in the widget

Videos from Locket aren't displayed in the widget

If you're facing a problem where videos sent through Locket are not being displayed on the home screen widget, you're not alone. Several Locket users have reported issues with video updates not appearing on the widget despite being sent successfully.

One user reported, "So when I'm sending a look at widget video updates for some reasons They are not displayed in the widget in the home screen widget." They could only see photos in the widget and not videos.

Another user mentioned that videos were being sent successfully and were visible in the chat history, but not on the home screen widget.

If you're experiencing the same issue, here are a few solutions that you can try to fix it:

1. Clear Cache Clearing the cache of the Locket app can solve several problems, including the issue of videos not being displayed in the widget. Go to your device's settings, then select Apps > Locket > Storage. Tap on the "Clear cache" button and restart the app. Check if the videos are visible on the widget now.
2. Reinstall the app If clearing the cache didn't work, try reinstalling the Locket app. Uninstall the app from your device and reinstall it from the Google Play Store or the App Store. Once the app is reinstalled, log in with your account details and check if the videos are visible on the widget.
3. Contact Locket support If neither of the above solutions worked, contact Locket support. You can find the support email address on the Locket website or app. Explain the issue and add any screenshots if possible to help them understand the problem better.

In conclusion, if videos from Locket aren't displaying in the widget, try clearing the cache, reinstalling the app, or contacting Locket support. These solutions should help you get your video updates on the home screen widget.