One frustrating issue that many users have encountered with the Planet Fitness app is the inability to cancel their membership through the app itself. In a recent video transcript, a tech enthusiast discovered that there is no option within the app to cancel your membership. Although you can delete your app account, it does not cancel your membership. So, what are your options if you want to end your Planet Fitness membership?
The first recommended method is to physically go to your local club and ask the reception to cancel your membership. This seems to be the most common approach suggested by Planet Fitness. However, it's important to note that this may vary depending on the location of the club.
Some clubs also allow members to cancel their membership over the phone, as mentioned in the FAQs section of the Planet Fitness website. Again, this option may only be available at certain clubs, so it's necessary to check with your specific club.
Interestingly, a viewer of the video mentioned an alternative method to canceling the membership, which involves accessing the Planet Fitness website instead of relying on the app. By logging in to the website and navigating to the payment section, users can find an option to cancel their membership and defer payment. This option appears to be separate from the app and may offer a more convenient alternative for those who prefer managing their membership online.
However, it's important to keep in mind that the availability of this feature may depend on the specific club you signed up with. Different clubs may have different rules and regulations regarding cancellations. Therefore, it is suggested that you visit the Planet Fitness website or contact their customer support to determine the cancellation options available to you.
In conclusion, while canceling your Planet Fitness membership through the app itself may not be possible, there are alternative methods to consider. You can either physically visit your local club, call the club's reception, or explore the website to find a cancellation option. Remember to check for any variations in rules and procedures based on your specific club.No answer to your question? ASK IN FORUM. Subscribe on YouTube!