7-ELEVEN APP - your session has expired. Try login later - error

trying to do some things at 7-Eleven app and it's just a session has expired try login again so I don't know what the issue is that oops the session has expired it's like it doesn't allow me to create an account neither in US neither Canada so don't know what is that maybe I don't know I try to restart the app I try to change internet connection nothing works so any suggestions would be helpful