Can’t cancel Planet Fitness membership via app? Try via website!

Planet Fitness members facing issues canceling their membership via the app can find a solution through the website. In a recent video transcript, a viewer shared advice stating that while the app may not offer a cancellation option, it can be done conveniently on the Planet Fitness website. Here are the steps to cancel your membership on the website:

  1. Log in to the Planet Fitness website using the same username and password associated with your account.
  2. Look for the option to cancel your membership on the website.
  3. Follow the prompts to complete the cancellation process. It's a straightforward procedure that can be done without hassle.

The video transcript highlights that attempting to cancel a Planet Fitness membership through the app can be challenging, as the functionality may not be available. In contrast, the website provides a smoother experience for members looking to end their subscriptions. It is mentioned that the app directs users to physically visit a Planet Fitness location to cancel their membership, which can be impractical for some individuals, especially for those who have relocated.

Therefore, if you are encountering difficulties canceling your Planet Fitness membership on the app, it is recommended to try using the website instead. By following the simple steps outlined above, you can efficiently manage your membership without the need for physical visits or complicated processes. Give it a try and streamline your cancellation experience with Planet Fitness.

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