How to contact support in Umax app?

To contact support in the UMAX app, follow these simple steps:

  1. Open the UMAX app on your device.
  2. Go to the settings menu, which is usually located in the upper right corner of the app interface.
  3. Look for the option to "Contact Support" and tap on it.
  4. A contact form will appear on your screen, allowing you to write a message directly to the support team.
  5. Write your message detailing the issue you are facing and any relevant information that could assist the support team in resolving your problem.
  6. Once you have composed your message, click on the "Send" or "Submit" button to send it to the UMAX support team.

It's important to note that contacting support doesn't guarantee an immediate response, especially for popular apps like UMAX with a large user base. However, it is still worth reaching out to them if you are experiencing difficulties with your subscription or any other issues related to the app.

In the video transcript, the presenter also mentions an alternative email address to contact at While this method may be helpful, using the "Contact Support" option within the app itself is generally the recommended approach, as it ensures that your query reaches the appropriate team.

If you have recently upgraded your UMAX subscription and are encountering problems, contacting support can be particularly beneficial. They will have the necessary information to assist you in resolving any subscription-related issues you may be experiencing.

Remember, when contacting support, be clear and concise in describing your problem and provide any relevant details or screenshots that could help them better understand the issue.

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