How to setup a family account on FitBit?

Setting up a family account on FitBit can be a bit confusing, as many users have found. In this article, we will guide you through the process of setting up a family account on FitBit based on the information provided in a video transcript.

First, it's important to note how you created your FitBit account. Did you use your Google login or did you sign in via email and password? The process varies depending on your login method.

If you signed in with your Google account, setting up a family account is relatively simple. FitBit utilizes Google services for this feature. You can invite up to five people to join the Google family group. To do this, go to the Google help center, and follow the instructions provided. Essentially, you need to go to g.co/yourfamily, select "Invite your family member," enter their email address, and click "Send." Once the invitation is accepted, family members will appear in the FitBit app.

On the other hand, if you signed in with a FitBit login (email and password), the process is a bit more involved. Before creating a family group, you need to add your intended family member as a friend on FitBit. To do this, go to the "You" tab in the app, navigate to the "Friends" section, and add the person using their FitBit account email or username. They must already have a FitBit account for this to work. Once the person accepts your friend request, you can proceed.

Now that the intended family member is added as a friend, go back to the "You" tab and select the "Family" section. Make sure you are in the parent view and choose either the "Invite members" or "Add guardians" option. Tap on the name of the person you want to invite. They will receive an email notification and a FitBit app invitation to join the family. Once they accept the invitation, they will become part of your family account in FitBit.

To summarize, if you signed in with your Google account, it's recommended to set up the family account through the Google family group. However, if you signed in via email and password, you need to add the person as a friend first and then send them an invitation from the family tab.

It's important to note that Google's family group is limited to a maximum of five members. If your family exceeds this limit, you may need to consider upgrading your FitBit account or finding an alternative solution.

Setting up a family account on FitBit may require a few steps, but by following the instructions provided in this article, you should be able to successfully create your family group.