I recently encountered an issue with enabling the background video feature in Spotify, also known as Canvas. Despite my efforts, I couldn't get it to work properly. If you're facing a similar problem, here's how you can troubleshoot it.
First, navigate to your Spotify settings by clicking on the top-right corner of the app. Once there, look for the "Playback" section. In this menu, you should see an option to enable "Canvas display" which allows short looping visuals to play along with tracks.
However, even after enabling this feature, some tracks may still only display the album cover or nothing at all. This can be frustrating, especially if it was working fine before. Fortunately, there are a few potential solutions to try.
- Check your Wi-Fi Connection: Some users have reported that Canvas only works under certain Wi-Fi conditions. To troubleshoot this, disable your audio and try with either automatic audio quality or very low audio quality. Additionally, connect to a faster Wi-Fi network and see if Canvas starts to appear.
- Restart the App: Sometimes, a simple app restart can fix issues like this. Close Spotify completely and relaunch it to see if Canvas becomes available.
- Song-Specific Availability: It's possible that Canvas is only available for specific songs and not for others. This could explain why some tracks display visuals while others don't. Unfortunately, Spotify does not provide a way to check which songs are Canvas-compatible.
Keep in mind that Canvas availability might vary among users. While some people have access to this feature, others may not. It's also worth noting that Spotify frequently updates its platform, so issues like this could be resolved in future updates.
Overall, if you're unable to enable Canvas in Spotify and none of the troubleshooting steps mentioned above work, it might be best to reach out to Spotify's customer support for further assistance. They will have access to more specific information and can help you troubleshoot your problem.No answer to your question? ASK IN FORUM. Subscribe on YouTube!