Official ChatGPT app - can’t login - what you can do?

If you're having trouble logging into the official ChatGPT app, don't worry, you're not alone. In this article, we'll go through some troubleshooting steps you can take to get back into the app.

First of all, make sure you're using the same login method that you used on the web browser. If you signed up with Google, for example, trying to log in with Apple on your mobile device will not work. This is important to keep in mind when trying to log in.

If you're still having trouble, take a screenshot of the error message and share it with the ChatGPT team. Include your email address, the date and time when you were last able to log in, and any other relevant information. You can contact the ChatGPT team at helpopenai.com and start a new message with the intercom chatbot on the right-hand side.

In some cases, the error message may indicate that you're using the wrong authentication method. For example, if you created an account with Google, you won't be able to log in with Apple. While some apps allow you to associate multiple authentication methods with your account, this feature isn't currently available in the ChatGPT app.

This means that if you created an account with Microsoft, you'll need to log in with that method every time. Alternatively, you can create a new account if you wish to use a different authentication method.

In summary, if you're having trouble logging into the ChatGPT app, make sure you're using the same login method as on the web browser. If that doesn't work, contact the ChatGPT team and provide them with as much information as possible. Keeping these tips in mind should hopefully help you resolve any login issues.