Official OpenAI CHATGPT app - Sign in failed - what you can do?

OpenAI recently launched their official CHATGPT app to make it more convenient for users to generate human-like text responses. However, some users have reported facing sign-in errors while attempting to create an account or login to the app. In this article, we will explain why the sign-in fails and what can be done to resolve the issue.

One of the most common errors faced by users is the Identity Provider Mismatch Error. According to a video transcript posted by a user, the error occurs when users try to sign in with a different method than the one used during sign up. For example, if you created an account on the OpenAI website using Google or Microsoft sign-in or email, and you try to sign in with Apple, you will face a mismatch error.

To avoid the identity provider mismatch error, it is essential to use the same authentication method to sign up and sign in. If you are unsure of the authentication method used during sign up, you can check it on the browser version of the OpenAI website. Simply remember which method you used to create an account and use the same one to sign in on the mobile app.

If you have already tried signing in with the authentication method used during sign up and are still facing sign-in errors, you can try resetting your password. Click on the 'Forgot Password' option and follow the instructions to reset your password. Once you have reset your password, try signing in again with the newly created password.

In case you continue to face the sign-in fail issue, you can contact the OpenAI support team to seek assistance. They would guide you through the process and help resolve the issue.

In conclusion, the sign-in fail issue on the official OpenAI CHATGPT app occurs due to identity provider mismatch error. By following the above steps, you can avoid the error and log in to the app without any issues. Additionally, if the issue persists, don't hesitate to contact OpenAI's support team for assistance. Happy chatting!

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