Planet Fitness app - you can’t cancel membership within the app…

Planet Fitness app - you can’t cancel membership within the app…

Planet Fitness is one of the leading health club franchises in the world, with over 2,000 clubs in the United States alone. The company offers a mobile app for its members, which includes various features, such as tracking workouts, finding clubs, and managing membership information. However, one thing that some members have found frustrating is the inability to cancel their membership within the app.

In a video tutorial posted on YouTube, a user demonstrates how to cancel a Planet Fitness membership. They explain that there is no button within the app to do this, and instead, users must go to their profile account, then click on the link for club membership. If the membership has been linked, then the user can tap on it. However, even after doing this, it is not always possible to cancel the membership easily.

The representative in the video explains that canceling the membership depends on the specific club a member attends. In the best case scenario, members can simply visit the club physically, go to the office, and ask reception to cancel the membership. Unfortunately, this is not always an option, and members may have to call the club or cancel in writing.

It is important for members to understand the terms of their membership agreement and to check the cancellation policy of the specific club they attend. Some clubs may require written notice, while others may require a cancellation fee or a certain amount of notice time before the membership can be terminated.

In conclusion, while Planet Fitness offers a helpful mobile app to its members, canceling a membership through the app is not always possible. Members should be aware of the specific policies and procedures of their club and be prepared to take the necessary steps to cancel their membership if needed.

List of Possible Steps to Cancel Planet Fitness Membership:

1. Log in to your account profile.
2. Click on the link for club membership.
3. If membership is already linked, tap on it.
4. Physically visit the office of the club and ask reception to cancel the membership.
5. Call the club or cancel in writing if the physical visit is not possible.
6. Check the specific policies and procedures of your club regarding cancellation.