Soul Knight Prequel Error 6 update - you might get a Compensation!

Soul Knight Prequel Error 6 Update - You Might Get a Compensation!

Recently, players of the popular mobile game Soul Knight were faced with frustrating server errors. However, there seems to be a silver lining to this unfortunate situation. The developers have announced that they will be providing compensation for the server error, acknowledging the inconvenience caused to players. This news was shared on their Reddit page, where they expressed their apologies for the issues that occurred on the game's launch day.

The unstable server led to a range of problems, including frequent disconnections, which prevented players from enjoying the game, making payments, and redeeming gift codes. The developers were quick to respond, starting troubleshooting procedures as soon as abnormalities began appearing around 10 o'clock. Unfortunately, their attempt to resolve the issue by expanding the server proved to be ineffective. They later identified a specific server node as the source of the problem, causing the entire server to reach its limit and disconnect periodically.

To rectify the situation, the developers are migrating the server at full throttle. However, due to the complexity of this process and the sizable amount of data involved, it is taking longer than anticipated. The developers expressed their regret over this inconvenience and their gratitude for players' understanding and patience throughout this ordeal.

In addition to their apologies, the developers are offering compensation to affected players. This compensation includes 150 gems, 10 chest keys, 10 card pack vouchers, and 1 hairstyle. However, if the current problem persists beyond 8 a.m. on November 25th, the players will receive an additional compensation. Furthermore, if the issue is not resolved by 12 noon, there will be further compensation provided. It is commendable to see the developers taking responsibility for the situation and setting strict deadlines and standards for themselves to address the problem and compensate players accordingly.

This gesture highlights the commitment of the Soul Knight developers to their player community. In contrast to other games, where players are often left in the dark or receive inadequate responses from customer support, the team behind Soul Knight is actively working to address the issue and keep their players informed. This level of transparency and responsiveness is certainly praiseworthy.

In conclusion, the recent server error faced by Soul Knight players has not gone unnoticed by the game's developers. They have taken responsibility for the inconvenience caused and are providing compensation to affected players. With their commitment to resolving the issue and their open communication, players can look forward to a satisfactory resolution. Let's hope that the developers are successful in their efforts and that players can soon enjoy a stable and uninterrupted gaming experience in Soul Knight.