Official ChatGPT app - buggy, doesn’t work - what you can do?

If you are a user of ChatGPT, the official OpenAI chat app, you may have faced some problems while using it. If you are experiencing problems with the app, don't worry. Here's a quick summary of what could be causing the problem and what can be done to solve it.

The minimum system requirements for the app to work are iOS 16 or above. Additionally, the app only works on iPhones from iPhone 8 onwards. If you are using an older phone or an outdated version of iOS, it's time to upgrade your device to be able to use the app.

If the app crashes while you are using it, try relaunching the app. If that doesn't help, the next thing to do is uninstall and reinstall the app. If the problems persist, log in again with your registered email address. If none of these steps help, you can contact the support team by visiting their website help.openai.com and sharing the necessary details.

Here are the details that you should provide to the support team: your ChatGPT email, iPhone model number, phone language, and if you have any additional keyboards or accessibility features installed. Provide as much information as possible to help the support team assist you effectively.

If you are having difficulty logging in, make sure you are using the same login method as you use on the website. If you use Google to log in on the website, you must use the same method for the app. Likewise, if you registered with a username and password, you must log in with the same credentials.

When asking for help from the support team, it's helpful to share screenshots of any error messages you are receiving and provide the day and time you were last able to log in. With all this information, the support team can easily identify the problem and provide a solution.

In conclusion, if you are experiencing issues while using the official ChatGPT app, try the steps mentioned above to solve the problem. If all else fails, contact the support team and provide the necessary details to assist you promptly.